Straight answers about home care in Nigeria.

Send us a WhatsApp message describing your situation. A care coordinator responds, listens, and schedules an in-home assessment anywhere in Nigeria, or a virtual consultation first if you’re arranging care from abroad. You receive a written care plan and quote before committing to anything.

For most engagements, care can begin within days of the assessment, and for post-surgical cases we aim to have a care professional ready for the day of discharge. Tell us your timeline and we’ll work to it.

A registered nurse visits the beneficiary’s home to evaluate their level of care: health conditions, mobility, medication, daily living needs and the home environment. It’s how we match the right tier, caregiver, CHEW or registered nurse, and it’s the basis of your written care plan and quote.

No. The assessment produces a care plan and transparent quote; the decision is entirely yours, and plans can be adjusted until they fit your family and budget.

Pricing is personalised to each beneficiary’s assessed needs, the care tier, the schedule (daily shifts, live-in, night support) and any clinical add-ons. After your in-home assessment you receive a transparent written quote with no hidden charges.

Because a fixed price would either overcharge families with simple needs or under-resource beneficiaries with complex ones. The assessment ensures you pay for exactly the level of care your loved one actually needs, nothing more.

Yes, in USD or GBP on a simple monthly subscription, through convenient international channels confirmed at consultation.

Depending on the assessed tier: an Insyt Caregiver Academy-certified caregiver (Basic), a licensed Community Health Extension Worker (Intermediate), or a registered nurse (Advanced). All work under nurse-led clinical supervision.

Every caregiver completes the Insyt Caregiver Academy, covering personal care, vitals, medication support, infection control, ethics and Care App documentation, and is certified before any deployment. CHEWs and nurses hold professional licences in addition.

Consistency is a core principle; we assign a consistent professional wherever possible, with trained, briefed cover for leave periods.

Daily Care App data is monitored by our clinical team; Basic and Intermediate clients receive a monthly registered-nurse assessment visit that reviews and updates the care plan; Advanced clients have an RN on-site.

Yes, plus the FCT. Deployment is coordinated from our Lagos head office, with the same Academy certification, Care App documentation and clinical supervision on every engagement regardless of location. See our locations page for how it works.

Yes. The assessment determines whether visiting shifts, live-in arrangements or night support best fit the beneficiary, and the schedule is written into the care plan.

Absolutely, we prefer it. Our care reports and trend data support your doctor’s decisions, and our nurses coordinate around prescribed treatment plans.

GPS-verified clock-ins and clock-outs, daily vitals, medication logs, meals, fluids and exercise (daily ADL reports), caregiver notes, monthly nurse reviews, and downloadable trend reports.

Yes, every authorised family member can have dashboard access, across any number of countries.

Yes. Records are private to your family and our supervising clinicians, timestamped, tamper-proof and never shared with third parties.

No. We provide planned, structured care. For medical emergencies, call your state emergency line or go to the nearest hospital immediately. Our teams support and escalate, but hospitals handle emergencies.

No. We support medication management, reminders, adherence tracking and nurse administration of prescribed medication, but prescribing remains with your doctor.

No. Insyt FamilyCare is a concierge health service paid directly by families and organisations, though we do partner with HMOs and hospitals on care coordination.